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FAQ

COMGLYCAN ESSENCE

Hysen’s “Glycan Essence” is an all-natural functional nutritional supplement made from the most advanced extraction technology of macromolecule polysaccharide from the viscous components of the naturally occurring Cladosiphon okamuranus. It condenses the nutritional components from rich minerals and trace minerals required by the human body from the sea. It helps support immune system and maintain optimal health.

Dose long-term use of Hysen “Comglycan Essence” have any side effects?

Hysen “Comglycan Essence” is a plant derived from the sea. It is a natural nutritional supplement. It is produced by Japanese GMP (Good Manufacturing Management Standards) manufacturer. It is in full compliance with international food standards.

Can Hysen “Comglycan Essence” be taken with other medicines?

Hysen “Comglycan Essence” is derived from natural plants, just like the fruits and vegetables we usually eat. It will not have any effect.

Can elders, pregnant women and children take Hysen “Comglycan Essence”?

Hysen “Comglycan Essence” is rich in minerals and essential trace elements that can supplement the nutrients we lack in our daily diet.

When is the best time to take Hysen “Comglycan Essence”?

The best time to take Hysen “Comglycan Essence” is before morning and evening meals.

Whether Hysen “Comglycan Essence” needs long-term use?

Hysen “Comglycan Essence” is rich in essential minerals and trace elements that can complement the incompetence of our daily diet and support our body’s immune system. The body cells are constantly updated and various trace elements need to be continuously supplemented.

Since Hysen “Comglycan Essence” is extracted from the sea plants, is it high in iodine? Dose it affect the human body?

The World Health Organization and the U.S. Food and Drug Administration recommend daily intake of iodine. Children under 13 years of age should consume 0.09-0.15 milligrams of iodine daily and adults 0.15-0.67 milligrams.
Each Hysen “Comglycan Essence” capsule contains 0.0014 milligrams of iodine, which is far below the standard. Therefore, Hysen “Comglycan Essence” should not be used as the main source of your intake of iodine, and it will not affect any patients with thyroid polyiodination.

How to order Hysen Products?

Online purchase:

1. Log in to official website: www.hysenusa.com;

2. If you already have an account, please click “Login” in the top right corner. If not, click “Register” to complete the account registration.

3. Select “Product Description”, add the desired product to the shopping cart, click “Checkout” in “Shopping Cart” in the upper right corner, and follow the prompts to complete the purchase process;

The current website supports Paypal online payment methods, or contact online customer service for direct remittance;

Offline purchase:

United States: Please dial +1 866-775-3589 hotline to order;

China: Please dial and call: +86 139-0160-0864, +86 138-2972-4090 hotline to order;

If the shipping information is incorrect, how can I fix it?

If the order has not yet been paid, please enter “our account” -> “buy record”, cancel the order directly, and then buy again, enter the correct mailing information;

If the order has been paid successfully, but is still in the “processing” state, please contact customer service as soon as possible to modify;

If the order is in the “completed” state and the logistics order number has been generated, the mailing information cannot be modified;

Please ensure that the order’s mailing information is correct when purchasing the product;

How to cancel the order?

If your order has been paid successfully and the status is “in progress”, please contact customer service first and apply for cancellation.
If your order has not yet been paid, you can find the order you want to cancel in “My Account” -> “Purchase History” and click Cancel.